Shipping Outside of the US

As the global leader in responsibly sourced fine jewelry, Brilliant Earth is proud to offer our entire collection of jewelry and loose diamonds to customers all over the world. To ensure your experience is seamless and easy, we offer the following services:

Free Shipping

We proudly offer FedEx™ International Priority shipping at no cost to you.

Flexible Payment Options

We accept most methods of payment including major credit cards, PayPal, and buy now, pay later options.

Ships By Information

We are transparent about the day your purchase will ship to you.

Insured and Secure

Our free return labels guarantee that your package is fully covered by insurance.

Currency Conversion

We offer pricing in your local currency — so you don’t have to do the math.

Free 30-Day Exchanges, Returns, and 60-Day Resizes

Our commitment to you extends beyond delivery. If you are not satisfied with your purchase for any reason, simply exchange or return it within 30 days, free of charge.

Due to the rapidly evolving tariff environment, some products may not be available to ship to Canada and/or may be subject to additional charges.

How to Reach Us from Abroad

We’re here for you — wherever you are. Our jewelry specialists assist international customers in answering questions, providing additional imagery or documentation, and can consult on engagement rings, loose gemstones, and fine jewelry. Here’s how to reach us:

International Phone Numbers:

Canada: +1.647.498.5665

UK: +44.20.3137.1763

All Other Countries: +1.415.426.2781

Email and Live Chat: View our Contact Us page

For information on our general services, including free lifetime warranty, free lifetime diamond upgrade, and flexible financing options, view our General Customer Service page

Free Shipping

We offer free shipping for all orders outside of the U.S. with FedEx™ International Priority.

To be as transparent as possible, we list the date your order will ship to you and most shipments outside of the U.S. arrive within two to five business days after that date. Please note, however, that the custom process in each country can vary and packages may be held longer than anticipated.

Payment

We offer prices in your local currency and accept all major forms of payment: major credit cards, PayPal, as well as bank wires.

Bank wire payments from outside the U.S. are only accepted on orders of $500 USD or more. Payments can be arranged through your bank and are subject to a $35 processing fee.

After you place your order, please reach out to a customer service representative. They’ll provide the information you will need to transfer funds from your account directly to a Brilliant Earth account. Once we receive the funds, we will immediately process your purchase. If you choose to pay by bank wire, please note that your order will be processed only after your payment in the form of a bank wire is received.

If you have any questions about the process involved in a bank wire, we recommend you confer with your bank or contact Brilliant Earth customer service.

Please note an ACH transfer is not the same as a wire transfer. At this time, we do not accept ACH transfers.

Insured & Secure Delivery

We insure and register all items for their full value to make sure that your shipment is risk-free during its transit from us to your doorstep. To ensure that full insurance remains intact, we cannot reroute packages once we’ve shipped them out.

For added security, a signature will be required upon delivery for orders over $250. An adult must be available at the business or home address indicated to sign for receipt.

For Canadian order tracking: Click Here

For International order tracking: Click Here

Free 30-Day Exchanges, Returns & 60-Day Resizes

Our commitment to you extends beyond delivery. If you are not satisfied with your purchase for any reason, simply exchange or return it within 30 days, free of charge

We also offer complimentary 60-day resizes to ensure that you can find the perfect fit. As our rings are crafted in standard U.S. sizes, we’ve created a ring size conversion chart for easy reference.

Please note that our exchange, return, and resize policy timelines begin when your purchase is available for shipment or pickup. For further information, view our Returns, Exchanges & Resizes page.

Customs, Duties & Taxes

Depending on country restrictions and regulations, additional import fees may be collected to clear your shipment. In some cases, third-party brokerage may be necessary in order for shipments to be fulfilled in certain countries. Please note that Brilliant Earth does not endorse or claim any control over any third-party brokerage and is unable to undertake responsibility to review third-party brokerage content and policies.

Taxes and duties on orders will be calculated based on the rates in effect the date your order ships. For orders shipping to other countries, please contact your country’s customs office if you require information regarding additional fees for clearance.

Shipping Destinations

Shipping Destinations include:

• Albania
• Algeria
• American Samoa
• Angola
• Anguilla
• Antigua and Barbuda
• Armenia
• Aruba
• Australia
• Austria
• Azerbaijan
• Bahamas
• Bahrain
• Barbados
• Belize
• Benin
• Bermuda
• Bonaire, Saint Eustatius and Saba
• Bosnia and Herzegovina
• Botswana
• British Virgin Islands
• Brunei Darussalam
• Burkina Faso
• Burundi
• Cambodia
• Cameroon
• Cayman Islands
• Chad
• Congo
• Cook Islands
• Costa Rica
• Cote D'Ivoire (Ivory Coast)
• Curacao
• Cyprus
• Czech Republic
• Denmark
• Djibouti
• Dominican Republic
• East Timor
• El Salvador
• Estonia
• Ethiopia
• Faroe Islands
• Fiji
• Finland
• French Guiana
• French Polynesia
• Gabon
• Gambia
• Georgia
• Germany
• Ghana
• Gibraltar
• Greece
• Greenland
• Grenada
• Guadeloupe
• Guam
• Guernsey
• Guinea
• Guyana
• Haiti
• Honduras
• Hong Kong
• Iceland
• Ireland (Republic of)
• Isle of Man
• Israel
• Italy
• Japan
• Jersey
• Kazakhstan
• Kenya
• Korea (South)
• Kyrgyzstan
• Laos
• Latvia
• Lebanon
• Lesotho
• Liberia
• Liechtenstein
• Lithuania
• Luxembourg
• Macau
• Malawi
• Malaysia
• Maldives
• Marshall Islands
• Martinique
• Mauritania
• Mauritius
• Micronesia
• Moldova
• Mongolia
• Montenegro
• Morocco
• Mozambique
• Namibia
• Nepal
• Netherlands
• Netherlands Antilles
• New Zealand
• Nicaragua
• Nigeria
• North Macedonia
• Northern Mariana Islands
• Norway
• Oman
• Pakistan
• Palau
• Panama
• Papua New Guinea
• Philippines
• Poland
• Puerto Rico
• Qatar
• Reunion
• Rwanda
• Saint Kitts and Nevis
• Samoa
• Senegal
• Serbia
• Singapore
• Sint Maarten
• Slovenia
• Spain
• Sri Lanka
• St Martin
• Suriname
• Swaziland
• Sweden
• Taiwan
• Tanzania
• Thailand
• Togo
• Tonga
• Tunisia
• Turkmenistan
• Turks and Caicos Islands
• Uganda
• United Arab Emirates
• United Kingdom
• Uzbekistan
• Vanuatu
• Vietnam
• Wallis and Futuna Islands
• Zambia
• Zimbabwe