VISIT OUR WASHINGTON, DC SHOWROOM Schedule Appointment

top

Policies

View our security and privacy policies that demonstrate Brilliant Earth is committed to providing exceptional customer service. For more information, please contact us at 1.800.691.0952, live chat, or email us.

Antique and Estate Ring Policies

Brilliant Earth offers free insured FedEx® outgoing shipping on all US, Canadian, and Australian orders. We also offer free return shipping for all US ring orders.

Colored Gemstone Policies

View our policies for our collection of one-of-kind loose colored gems.

Security Policy

At Brilliant Earth, security for customer transactions is our primary concern.

Privacy Policy

Your privacy is very important to us. Your email address will not be provided to any third party.

Terms and Conditions

View terms and conditions for www.BrilliantEarth.com.

Gift Certificates

View our policies for our Brilliant Earth gift certificates.

Sales Tax

For US Orders, Brilliant Earth collects sales tax on orders shipped to addresses in California, Colorado, Illinois, Massachusetts, and Washington, DC.

JOIN THEMOVEMENT

Share our story with others

know moreabout the issues
  • Training Artisanal Miners on What Their Diamonds are Worth
    Training Artisanal Miners on What Their Diamonds are Worth

    Brilliant Earth is proud to partner with the Diamond Development Initiative (DDI) to provide training in diamond valuation to artisanal... Read More

  • How an Incredible Diamond Discovery Could Benefit Sierra Leone
    How an Incredible Diamond Discovery Could Benefit Sierra Leone

    Diamond diggers in Africa often dream of finding a gem that will make them rich. Those dreams are not usually fulfilled. Digging for... Read More