ENDS SOON! Receive a Lab Diamond Tennis Bracelet With Purchase Over $1,000. Use Code TENNIS in Cart.
ENDS SOON! Lab Diamond Tennis Bracelet
With Purchase Over $1,000. Use Code TENNIS in Cart.

Have a question?

We're happy to help

Brilliant Earth Temporary Setting Option

If you are confident about your choice of diamond, but would prefer that your partner participate in choosing the mounting, we offer a temporary mounting option. We will set your diamond in our classic 18K White Gold 2mm Comfort Fit solitaire engagement ring.


Within 60 days of your initial purchase, you and your partner may return the temporary mounting and choose from our extensive catalog of customized mountings. A $75 refurbishing fee will be deducted from the purchase price of the 18K White Gold 2mm Comfort Fit engagement ring for your use of the temporary mounting. The remaining balance will be credited towards the purchase of a new mounting. Please call us at 800.691.0952 to learn more about this option.

Engraving Services

Many of our rings and select necklaces/bracelets can be engraved for an additional $40 with a personalized message on the interior of the ring. Our website enables you to add a personalized message to your selected wedding ring. For engagement rings, please contact us for assistance. Please note that engraved rings can be resized for free but returning an engraved ring results in a $40 fee and exchanging an engraved ring results in an $80 fee. Engraving may take 3 additional days for delivery.

Laser Engraving

The majority of our diamonds are laser engraved on the girdle with an identification number, such as the lab grading report number, and/or a unique symbol. Laser inscriptions are visible with a 10x magnification loupe and are not visible to the naked eye. These inscriptions provide peace of mind when making a diamond purchase since they are an easy way to identify a diamond. Please contact us to determine the exact laser engraving of your diamond. 

Custom Requests

Our jewelry specialists will often be able to provide alternative gems or precious metals that are not shown on our website. For example, we have been able to offer the following to fit our customer needs and budgets:


  • Additional ethical origin diamond options that are not shown on our website
  • Alternative metals such as 14K white gold and 14K yellow gold
  • Alternate colors, shapes, and sizes of sapphires, emeralds, and rubies
  • Semi-precious gems, including moissanites, aquamarines, morganites, and amethysts


In addition, we can also make modifications to most of our standard styles to fit your preferences. This includes the following:


  • Changing the finish from polish to matte
  • Changing the width of the ring
  • Setting different diamond or sapphire accents


We also offer custom design so you can design a truly one of a kind piece to be cherished always. Contact us for any special requests!