ENDS SOON! Receive a Natural Diamond Necklace With Purchase Over $1,000. Use Code DIAMOND in Cart.
Natural Diamond Necklace With Purchase Over $1,000.
Use Code DIAMOND in Cart.

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Model wearing brilliant earth fine jewelry and diamond engagement ring. Model wearing brilliant earth fine jewelry and diamond engagement ring.

Customer Service

Brilliant Earth is committed to providing the highest level of customer service. For more information, please contact us at 800.691.0952, live chat, or email us.

Your Order

Order Status

Order Status

Track your order online to determine your expected delivery date and FedEx tracking number, if it has been generated.


Free Shipping

Free Shipping

We offer free FedEx shipping on every US, Canadian, UK, and Australian order.



30 Day Returns/ Exchanges

30 Day Returns/ Exchanges

We offer complimentary 30 day returns so that you are satisfied with your order. Return within 30 days for an exchange or full refund.

Services

Our Jewelry Stores

Our Jewelry Stores

Schedule a personalized, in-person visit to discover the perfect ethical origin fine jewelry piece for your milestone moments.



Free 60 Day Resizing

Free 60 Day Resizing

Brilliant Earth offers complimentary ring resizing within the first 60 days for most rings.



Custom Jewelry

Custom Jewelry

We can customize any of our standard items to fit your personal style. We can also create a one-of-a-kind full custom piece, or can special order a particular gemstone.

Financing & Protection

Financing & Layaway Options

We offer special 12 month financing with approved credit. Make easy monthly payments with Affirm, from 0% APR financing with approved credit. Layaway plans are also available.

Extend Protection Plan

Life happens. We've got you covered in case of accidental damage from day one through your chosen coverage term.


Jewelry Insurance by Lavalier

Brilliant Earth has teamed up with Lavalier to recommend jewelry insurance coverage that goes beyond most homeowner’s and renter’s insurance policies.

The Brilliant Earth Difference

Free Lifetime Diamond Upgrade

Upgrade your natural or lab grown diamond and receive 100% of the original price.  View details of our program.



Free Lifetime Manufacturing Warranty

We are committed to offering products of exceptional quality. We offer a free lifetime warranty against all manufacturing defects.


FSC Certified Packaging

To keep your surprise safe, your purchase arrives in discreet and unmarked packaging. Rings are presented in our responsibly sourced wood ring boxes and silver jewelry arrives in a fabric pouch inside a paper gift box.

Contact Us

Call

Call

Call us anytime at 800.691.0952.


Chat

Chat

Get 24/7 support when you live chat our jewelry specialists.

Text

Text

Our jewelry specialists are here for you 24/7 text us at +1 415.520.6526.

Email

Email

Need assistance? Drop us a line and we'll make sure you're taken care of.