ENDS SOON! Receive 1/4 Carat Lab Diamond Studs With Purchase Over $1,000. Use Code STUDS in Cart.
1/4 Carat Lab Diamond Studs With Purchase Over $1,000.
Use Code STUDS in Cart.

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Policies

For questions about our policies, please call us at 800.691.0952, live chat, or email us.


Colored Gemstone Policies

Gift Cards

Privacy Policy

Sales Tax

Student Offer

Service Offer

Colored Gemstone Policies

Brilliant Earth is pleased to offer an extensive collection of one-of-kind loose colored gems. We will also mount your Brilliant Earth gem in any of our standard ring settings that accommodate that shape. If for any reason you are not completely satisfied with your loose gem or colored gem set in one of our standard mountings, it is eligible for our 30 day return or exchange policy as long as your item is in its original, unworn condition with the following exceptions: rings that have been resized or previously exchanged. 

Gift Cards

A Brilliant Earth gift card is perfect for any occasion. You will receive your gift card reference code via email after your payment is complete and your full order is verified with details on how to use. To redeem your gift card, enter your unique reference code in the “Gift Card or Promo Code” field of your shopping cart. Brilliant Earth does not collect sales tax on purchases of gift card. Customers may only purchase one gift card at a time. Gift cards are non-transferable, cannot be redeemed for cash, and cannot be returned for a cash refund. Gift card purchases are excluded from promotional offers. Any unused portion of the gift card will remain available for future purchases under the same gift certificate reference code. Brilliant Earth is not responsible for lost or stolen gift cards.

Privacy Policy

At Brilliant Earth, privacy and security are very important to us. View our policies here.

Sales Tax

For United States orders, Brilliant Earth collects sales tax where applicable. Taxes on orders will be calculated based on the rates in effect the date your order is shipped or picked up.


For orders shipping to destinations outside of the United States, Brilliant Earth collects taxes and duties where applicable. If you elect taxes and duties prepayment when you place your order, where applicable, all relevant taxes and duties will be included in the price shown during checkout and no additional taxes and duties will be due on your order.


Please note that orders shipped to destinations besides the United States and Canada are handled by our international fulfillment partner, Global-e, and are governed by Global-e’s Terms of Sale.

Student Offer

Receive Silver Studs with purchase over $250 (USD, GBP, CAD, AUD) at Brilliant Earth with Student Beans upon verifying student status with Student Beans. Applies to purchases over $250 (USD, GBP, CAD, AUD) with use of assigned promo code at checkout. Offer can not be applied or combined with other offers available on site. Assigned promo code must be used at checkout in the promo code box to receive gifted earrings. If the promo box does not appear, please call us at 800.691.0952, live chat, or email us. Brilliant Earth reserves the right, in its sole discretion, to substitute the gift received. Gift: Silver Ball Stud Earring.


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Service Offer

Receive Silver Studs with purchase over $150 at Brilliant Earth upon verifying military, healthcare, nursing, teacher, government status with ID.Me. Applies to purchases over $150 with use of assigned promo code at checkout. Offer can not be applied or combined with other offers available on site. Assigned promo code must be used at checkout in the promo code box to receive gifted earrings. Brilliant Earth reserves the right, in its sole discretion, to substitute the gift received. Gift: Silver Ball Stud Earring.


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