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Canadian Customer Care

Brilliant Earth has shared in the engagements of thousands of our Canadian customers! Our jewelry specialists are happy to assist our Canadian customers – we frequently email additional images or laboratory certificates, and can provide specialized advice on specific ring or gemstone options! We are able to consult with Canadian customers via phonephone, e-mail, live chat, and video chat.

For information on our general services, including free lifetime warranty, free lifetime diamond upgrade, and flexible payment options, view our General Customer Service.


Free FedEx® Shipping to Canada

We offer free FedEx International Priority® shipping to Canada on every order. For your protection, Brilliant Earth insures all orders for their full value during transit. Infrequently, there may be a delay of one to two days due to customs. Brilliant Earth is experienced in expediting this process by working closely with customs officials to minimize delays.

Brilliant Earth ships all orders over $250 with "signature required" upon delivery. In the event that your shipping address is registered as a "signature release" address with FedEx, the package will not require a signature when delivered and will not meet Brilliant Earth's insurance requirements. You may check if your address is registered as "signature release" and revoke this service by visiting a local FedEx office. Please contact our jewelry specialists at 800.691.0952 with any questions.

View our shipping policy for more information.


Taxes and Duties

Brilliant Earth collects tax on your behalf, based on the province we ship to. The tax rate for each province or territory is below and will be reflected in your cart at checkout. There are no additional import duties for orders shipped to Canada, so the total amount of your order is always transparent.

  • Alberta: 5%
  • British Columbia: 12%
  • Manitoba: 13%
  • New Brunswick: 13%
  • Newfoundland and Labrador: 13%
  • Northwest Territories: 5%
  • Nova Scotia: 15%
  • Nunavut: 5%
  • Ontario: 13%
  • Prince Edward Island: 14%
  • Quebec: 14.975%
  • Saskatchewan: 10%
  • Yukon Territories: 5%

Free 30 Day Canadian Returns and Resizes

At Brilliant Earth, we take pride that our jewelry is produced with the highest standards of quality and excellence. However, if for any reason you are not completely satisfied, you can return your jewelry item within 30 days of shipment. Brilliant Earth offers free return shipping on all ring and loose diamond orders. We will provide the free FedEx return shipping label, so that your return process is seamless and easy. We are happy to walk you through the return process as well. View our return policy for more information.

If your ring is not a perfect fit, Brilliant Earth will resize it at no charge within 30 days of shipment. View our resize policy for more information.


Largest Selection of Canadian Diamonds

Brilliant Earth offers the largest selection of Canadian diamonds available online, all of which have been selected by our gemologists for exceptional brilliance and value. Brilliant Earth’s Canadian diamonds originate from the Diavik and Ekati diamond mines in the Northwest Territory of Canada – two of the most progressive mining operations in the world. Our diamonds are certified in full compliance with the Canadian government legislation for authenticating Canadian diamonds. Our Canadian diamonds arrive with a Certification of Diamond Origin, and are often laser inscribed with a Canadian symbol, such as a maple leaf. For more information on the laser engraving of your selected diamond, please contact us.

Learn more about Canadian diamonds, or search our inventory for your perfect Canadian diamond.


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