To view the latest update on your Brilliant Earth order, enter your email address and order number below. You will be provided with your expected delivery date and FedEx tracking number if it has been generated.
Our non-commissioned jewelry experts are here to help, and will respond quickly to any questions you may have! Fill out the email form or contact us using one of the other methods below.
Please use the form below or call us at 1.800.691.0952 to schedule your personalized one hour visit with a jewelry specialist. We recommend you make your appointment at least three business days in advance and specify the items that you would like to see during your visit. To schedule an appointment less than 24 hours in advance, call us at 1.800.691.0952. Please note that the full Brilliant Earth collection may not be available for view at each location.