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Customer Letters

We'd love to hear about your experience at Brilliant Earth! Please email us at info@brilliantearth.com with your feedback or photos.


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WILLOW DIAMOND RING

Lifetime of Memories

I proposed on the steps at the Basilica of the Sacre Coeur which sits on the highest point in Paris. She said yes!!! She loves her ring and we are so glad that Brilliant Earth was a part of the lifetime of memories we made on our dream vacation. We appreciate your commitment to provide ethically sourced and sustainable jewelry - and it’s beautiful too!!

Christopher, Washington, D.C. – June 2012

WILLOW DIAMOND RING

Absolutely Beautiful

The ring is absolutely beautiful. It is just as I'd hoped it would be when I chose the diamond and the setting. It looks great in the wooden box, but it looks stunning on my fiancé's finger! Thanks to the Brilliant Earth crew for making the selection and purchase of the ring so easy. We’ll be buying her band from you as well when the time draws nearer. Thanks again!

Chris, Ontario, Canada – June 2012

WILLOW DIAMOND RING

So Pleased

I received the ring yesterday! It is perfect. My fiance got the matching engagement ring so we had to get this one for my wedding band! Thank you so much. We have been so pleased with both pieces of jewelry we have ordered from you and would recommend you in the future!

Kristine, Denver, CO – June 2012

WILLOW DIAMOND RING

Couldn’t be happier

It is perfect and so beautiful!! I have had some difficulty trying to find a band to match my engagement ring and this one is so unbelievably close. I couldn't be happier :) The box it came in and the cleaner are a pretty nice bonus too. Thank you so much for such fantastic and prompt customer service. I am beyond pleased. I will definitely be recommending Brilliant Earth to so many people and am sure this will not be my last purchase from there. Cannot say thank you enough!!

Jasmyn, Alberta, Canada - June 2012

WILLOW DIAMOND RING

Never Been More Pleased

I have never been more pleased with an online shopping experience. You have provided me better service than even local businesses that I can walk into and be face to face. Her engagement ring is beautiful and we can't wait to see the wedding band. Again thank you very much and look forward to doing more business with Brilliant Earth in the future.

Justin, Southampton, MA – May 2012

WILLOW DIAMOND RING

Really Impressed

Let me just say that I am really impressed. The rings look amazing!!! You guys rock. Thank you so much for emailing me back every time I had a question. Thanks again!!

Phillip, Fletcher, NC – May 2012

WILLOW DIAMOND RING

Quality and Craftsmanship

The ring is absolutely breathtaking to say the least. By far the most beautiful ring I've ever seen, the quality of your rings are incredible. I'll definitely be coming back to Brilliant Earth for the matching wedding band in a few months. I've spent the entire day showing the ring off to all my friends, everybody is impressed with the quality and craftsmanship that goes into your jewelry. Thank you again so much for all of the help you've provided, it will certainly make one woman very happy here shortly!

Micah, Raeford, NC – May 2012

WILLOW DIAMOND RING

Pleasant From Start to Finish

I learned of your company when originally searching for a way to buy responsibly via an article in the National Geographic web site and a short time later spoke with a friend that had purchased her rings through Brilliant Earth. Our few forays into jewelry stores were a complete turnoff in that our questions about sourcing were dismissed as naïve or we were nauseated by the promotion of the ‘wow’ factor and constantly pushed in some of the larger stores. Anyway, thank you for offering a pleasant experience from start to finish.

Kirk, Front Royal, VA – May 2012

WILLOW DIAMOND RING

Top Recommendation

We received the rings today and they are BEAUTIFUL!! Thanks so much to you and your team for all the help throughout this process. It has been a real pleasure working with you, and Brilliant Earth will always be my top recommendation for anyone looking for anything jewelry related. And of course if we ever need anything in the future we'll be sure to be in touch.

Noah, Sherman Oaks, CA – May 2012

WILLOW DIAMOND RING

Went out of your way

Oh my goodness this is the most precious wedding band I have ever laid my eyes on. So perfect in every respect! I can’t get over how dainty and sweet it is. You have been so great and so helpful through this process. You totally went out of your way and I felt so comfortable ordering this ring all the way across the country because of you! Thank you so much!

Christina, Albany, NY – April 2012


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