Customer Letters

We'd love to hear about your experience at Brilliant Earth! Please email us at info@brilliantearth.com with your feedback or photos.

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Ethical origin wedding rings

After accidentally flushing my wedding ring down the toilet in a sleep stupor one night, I came across Brilliant Earth while searching for ethical origin wedding rings. I made the decision never to buy a blood diamond. I was delighted to see the website and read about their mission and efforts to provide ethical origin, fair trade jewelry. The ring was here in an excellent amount of time, and it is absolutely beautiful! I could not be happier, and I feel so lucky to have gotten something so beautiful from such a great company.

Brandee, Fort Collins, CO – July 2011
Speechless

Brilliant Earth made our dreams come true! My fiancé and I really wanted to find diamonds and gold that we knew were conflict-free and ethically sourced. I contacted Brilliant Earth and Danielle was amazing from day one. She took my ideas for a custom designed ring and helped bring it all together. Brilliant Earth’s customer service is wonderful. The custom ring I purchased left my fiancé speechless and stunned because it is so beautiful! If you are looking for a special place to make your special ring for your special person, Brilliant Earth is a great choice!

Chad, Ventura, CA – June 2011
Proud to Support Brilliant Earth

I received the ring this afternoon and I am speechless. I have never seen a more beautiful ring! It's classy and yet it packs a punch...it's perfect for me and made beautifully! Your company embodies everything that my husband and I believe in, and we are proud to support Brilliant Earth. Thank you for mining the diamonds with both the worker’s, and the Earth’s, welfare in mind. And thank you for providing my ring at an affordable price! I am bedazzled, and from the bottom of my heart, I thank you.

Brandee, Fort Collins, CO – June 2011
Unmatched Customer Service

I received the ring and it is absolutely beautiful! Thank you all so much for your help throughout this process. We love all three rings we've bought from Brilliant Earth and will continue to support your company in the future. The combination of ethical jewelry and outstanding customer service is unmatched in the industry.

Alyssa, Akron, OH – June 2011
Expedited Service

I received the ring moments ago and it’s breathtaking, absolutely stunning! I want to thank everyone at Brilliant Earth for the help in getting my order expedited and delivered to me before my trip. And also for the pictures, they were extremely helpful, and for always being so responsive with everything. I love the ring and know she will, as well.

Jeff, Pasadena, CA – June 2011
Brilliant Earth for future purchases

I wanted to express my satisfaction with Brilliant Earth’s services and products! Recently, I worked with the Brilliant Earth staff to design an engagement ring. I barraged them with questions and thoughts throughout the process, and they responded with detailed explanations and showed great patience. I also appreciated the prompt email correspondence and sample pictures. The delivery time was even faster than estimated!

I proposed the day I received the ring, and she said yes! We both love the ring and will definitely consider Brilliant Earth for future purchases.

Michael, Williamsberg, VA – May 2011
Beautiful, sturdy, designed well, and the correct size

I ordered a Brilliant Earth wedding ring after learning about them on Facebook. I live across the country from this business, but they made ordering easy. The customer service was great. They emailed me promptly when I finally decided on the perfect purchase and helped me to navigate all the design choices. They have so many great options - it's hard to choose! The ring is beautiful, sturdy, designed well, and the correct size.

I would definitely order more jewelry from them because I love the high quality of their jewelry and their mission!

Geena, Douglassville, PA – May 2011
Recommending Brilliant Earth to everyone I know

My wife and I really appreciate the mission to sell ethical jewelry, and I was impressed with both the ease of ordering, and the professionalism I encountered at every stage of my experience. I will be recommending Brilliant Earth to everyone I know!

Nick, Oxford, OH – May 2011
Commitment to humans, as well as the earth

My ring is stunning! The quality of the ring is spectacular. I was fortunate enough to receive the complimentary Earth Day pendant, and it is simply gorgeous, as well.

Brilliant Earth provides such an important service to jewelry customers. We have shied away from diamonds for a long time due to the mining and inhumane practices employed by too many companies. Thank you for your commitment to humans as well as the earth! We look forward to additional purchases from Brilliant Earth!

Parry and Judy, Ashville, OH – May 2011
Knowledgeable, patient, and extremely accommodating

I had been passively searching for an engagement ring for about a year and was weary of buying online. I felt the same when approaching buying a ring from Brilliant Earth, but the feeling didn't last long! After a month of research, I finally called. Brilliant Earth was incredibly knowledgeable, patient, and extremely accommodating. They helped me understand the nuances of selecting a ring and what to look for in a diamond.

When the ring arrived, I was absolutely stunned. I have never seen a diamond as clear or that reflects light as perfectly as this diamond!

David, Tarpon Springs, FL – April 2011

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Customer Letters

Ethical origin wedding rings

Speechless

Proud to Support Brilliant Earth

Unmatched Customer Service

Expedited Service

Brilliant Earth for future purchases

Beautiful, sturdy, designed well, and the correct size

Recommending Brilliant Earth to everyone I know

Commitment to humans, as well as the earth

Knowledgeable, patient, and extremely accommodating

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