View our security and privacy policies that ensure Brilliant Earth is committed to providing the highest level of customer service. For more information, please contact us at 1.800.691.0952, live chat, or email us.
Brilliant Earth offers free insured FedEx® outgoing shipping on all US, Canadian, and Australian orders. We also offer free return shipping for all US ring orders.
View our policies for our collection of one-of-kind loose colored gems.
At Brilliant Earth, complete security for customer transactions is our primary concern.
Your privacy is very important to us. Your email address will not be provided to any third party.
View our policies for our Brilliant Earth gift certificates.
Brilliant Earth collects sales tax on orders shipped to California, Illinois and Massachusetts, or outside the United States.
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The world’s blood diamond watchdog, called the Kimberley Process (KP), has never been very effective. The KP is too weak to prevent most... Read More
Our non-commissioned jewelry experts are here to help, and will respond quickly to any questions you may have! Fill out the email form or contact us using one of the other methods below.
Please use the form below or call us at 1.800.691.0952 to schedule your personalized one hour visit with a jewelry specialist. We recommend you make your appointment at least three business days in advance and specify the items that you would like to see during your visit. To schedule an appointment less than 24 hours in advance, call us at 1.800.691.0952. Please note that the full Brilliant Earth collection may not be available for view at each location.