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Policies

View our security and privacy policies that ensure Brilliant Earth is committed to providing the highest level of customer service. For more information, please contact us at 1.800.691.0952, live chat, or email us.

Antique and Estate Ring Policies

Brilliant Earth offers free insured FedEx® outgoing shipping on all US, Canadian, and Australian orders. We also offer free return shipping for all US ring orders.

Colored Gemstone Policies

View our policies for our collection of one-of-kind loose colored gems.

Security Policy

At Brilliant Earth, complete security for customer transactions is our primary concern.

Privacy Policy

Your privacy is very important to us. Your email address will not be provided to any third party.

Terms and Conditions

View terms and conditions for www.BrilliantEarth.com.

Gift Certificates

View our policies for our Brilliant Earth gift certificates.

Sales Tax

Brilliant Earth collects sales tax on orders shipped to California, Illinois and Massachusetts, or outside the United States.

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  • U.S. Lifts Ban on Burmese Gemstones
    U.S. Lifts Ban on Burmese Gemstones

    In September, President Obama lifted a longstanding U.S. ban on the import of rubies and jade from Myanmar, the country formerly known as Burma.... Read More

  • Brilliant Earth Fundraiser Brings Clean Water to Village
    Brilliant Earth Fundraiser Brings Clean Water to Village

    A diamond-mining village in the Democratic Republic of Congo (DRC) has a new source of clean water, thanks to the generosity of the Brilliant Earth... Read More