We are here to help you with any questions you may have. Please feel free to contact us using any of the methods below. For quick answers to your questions about shopping on our site or other common customer service concerns, please read our Online Shopping Assistance and Frequently Asked Questions.
We are happy to assist you! Please call a jewelry
specialist for further assistance.
800-691-0952 or 415-354-4623
Customer Service Hours (Pacific Time)
Mon-Fri: 7am to 7pm
Sat: 8am to 5pm
Sun: 9am to 5pm
Closed on National Holidays
We are now available by live online chat! Chat with a jewelry specialist when available.
Call us or use the email form to the right to schedule an appointment at our San Francisco showroom. Appointments are available from 9am to 6pm Mon-Fri and Saturday and Sunday from 10am to 4pm.
San Francisco Showroom
Our showroom is conveniently located near Union Square in downtown San Francisco at 26 O'Farrell Street, between Stockton Street and Grant Avenue.
Your privacy is important to us. Your email address will not be provided to any third party. See our privacy and security policy for more details.
Marketing inquiries will only be accepted via email:
For PR inquiries, please email:
For corporate inquiries, please email:
For job inquiries, please email:
Visit Us Elsewhere