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contact us

We are here to help you with any questions you may have. Please feel free to contact us using any of the methods below. For quick answers to your questions about shopping on our site or other common customer service concerns, please read our Online Shopping Assistance and Frequently Asked Questions.

EMAIL US

CALL US

  • We are happy to assist you! Please call a jewelry specialist for further assistance.
  • 1.800.691.0952 or 1.415.354.4623

CHAT ONLINE

Chat with a jewelry specialist during
customer service hours. Chat now.

CUSTOMER SERVICE HOURS (PT)

  • Mon-Fri: 7am - 7pm
  • Sat & Sun: 8am - 6pm

SHOWROOM APPOINTMENTS

Our showrooms are an elegant and serene environment to privately view our collection. Our jewelry specialists are here to offer everything from technical gemstone expertise to explaining our ethical practices to full custom design. Knowing your gem or diamond preferences beforehand is exceptionally helpful, as each visit is personally tailored to you. Our ultimate goal is to provide you with the guidance and information you need to find the perfect ethical origin jewelry.

SAN FRANCISCO

26 O’Farrell St, 10th Floor
San Francisco, CA 94108
415.799.3343
APPOINTMENT hours (PT)
Mon-Fri: 9am - 7pm
Sat-Sun: 9am - 6pm

LOS ANGELES

8797 Beverly Blvd, SUITE 206
West Hollywood, CA 90048
310.484.5222
APPOINTMENT hours (PT)
Thu-Mon: 10am - 7pm


OTHER INQUIRIES