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contact us

We are here to help you with any questions you may have. Please feel free to contact us using any of the methods below. For quick answers to your questions about shopping on our site or other common customer service concerns, please read our Online Shopping Assistance and Frequently Asked Questions.

CALL US

  • We are happy to assist you! Please call a jewelry
  • specialist for further assistance.
  • 1.800.691.0952 or 1.415.354.4623

Customer Service Hours (PT)

  • Mon-Fri: 7am - 7pm
  • Sat & Sun: 8am - 6pm

CHAT ONLINE

We are now available by live online chat!
Chat with a jewelry specialist when available.

SHOWROOM APPOINTMENTS

Our San Francisco showroom is conveniently located near Union Square in downtown San Francisco at 26 O'Farrell Street, between Stockton Street and Grant Avenue. Call us or use the email form to the right to schedule an appointment.

Showroom Hours
  • Mon-Fri: 9am -7pm
  • Sat & Sun: 9am - 6pm

EMAIL US

For expert assistance, send us your question in the form below. We typically respond within 24 hours.

OTHER INQUIRIES

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