Contact Us
We are here to help you with any questions you may have. Please feel free to contact us using any of the methods below. For quick answers to your questions about shopping on our site or other common customer service concerns, please read our Online Shopping Assistance and Frequently Asked Questions.
Call Us
We are happy to assist you! Please call a jewelry
specialist for further assistance.
800-691-0952 or 415-354-4623
Customer Service Hours (Pacific Time)
M-Th: 8 AM to 6:30 PM
Fri: 8 AM to 6 PM
Sat: 10 AM to 4 PM
Sun: 10 AM to 4 PM (Phones only)
CLOSED on National Holidays
Chat Online
We are now available by live online chat! Chat with a jewelry specialist when available.
Showroom Appointments
Call us or use the email form to the right to schedule an appointment at our San Francisco showroom. Appointments are available from 9am to 6pm Mon-Fri and Sat from 10am to 4pm.
San Francisco Showroom
Our showroom is conveniently located near Union Square in downtown San Francisco at 12 Geary Street, between Kearny Street and Grant Avenue.
Your privacy is important to us. Your email address will not be provided to any third party. See our privacy and security policy for more details.
Marketing inquiries will only be accepted via email:
marketing@brilliantearth.com
For PR inquiries, please email:
pr@brilliantearth.com
For corporate inquiries, please email:
corporate@brilliantearth.com
For job inquiries, please email:
jobs@brilliantearth.com
Visit Us Elsewhere
