Please use the form below or call us at to schedule your personalized one hour visit with a jewelry specialist. We recommend you make your appointment at least three business days in advance and specify the items that you would like to see during your visit. Please note that the full Brilliant Earth collection may not be available for view at each location.
Surrounded by the luxury boutiques and lake-view skyscrapers of the Gold Coast neighborhood, Brilliant Earth’s Chicago showroom is just above street level on tree-lined Oak Street. Inside you’ll discover an elegant and serene space for viewing our collection of engagement rings, wedding rings, and fine jewelry.
You’ll be greeted by a jewelry specialist ready to educate you about diamonds and the “four Cs,” so that you can discover the ideal diamond for your desires and budget. Your jewelry specialist will also be ready to guide you through our collections of colored gemstones and one-of-a-kind vintage rings, and if you are interested in a custom design he or she can explain the process in detail.
We ask that you make an appointment so that we can personalize your experience. Your showroom visit will be tailored to your specific interests, so it’s exceptionally helpful for us to know a bit about your gem or diamond preferences and shopping goals beforehand. The goal of our Chicago showroom is to help you find the perfect piece of ethical origin jewelry and enjoy every step of the process.
We are here to help you with any questions you may have. Please feel free to contact us using any of the methods below. For quick answers to your questions about shopping on our site or other common customer service concerns, please read our Online Shopping Assistance and Frequently Asked Questions.
toll free 800.691.0952
Chat with a jewelry specialist during
customer service hours.
customer service hours (PT)
7am - 7pm, seven days a week