Our non-commissioned jewelry experts are here to help, and will respond quickly to any questions you may have! Fill out the email form or contact us using one of the other methods below.
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Please use the form below or call us at 1.800.691.0952 to schedule your personalized one hour visit with a jewelry specialist in our San Francisco showroom. We recommend you make your appointment at least three business days in advance.
Your privacy is important to us. View our privacy policy.
Located near Union Square in downtown San Francisco, our showroom is an elegant and serene environment to privately view our collection. Our jewelry specialists are here to offer everything from technical gemstone expertise to explaining our ethical practices to full custom design. Knowing your gem or diamond preferences beforehand is exceptionally helpful, as each visit is personally tailored to you. Our ultimate goal is to provide you with the guidance and information you need to find the perfect ethical origin jewelry.
Read real customer reviews posted on independent review sites. Current Brilliant Earth reviews rating: star
star49 120+ Reviews
Name: Emily R. Review: This place is amazing. My fiance bought my engagement ring through them, and then we went back and bought both his wedding band and mine, and mine was a custom-made design. All three pieces are gorgeous. we couldn't be more pleased. If you are looking for environmentally and ethically conscious jewelry, there is really no competition. What's amazing is that along with this, their craftsmanship is absolutely beautiful, and their customer service is superb.
star180+ Reviews
Name: Greg C. Review: Brilliant Earth was a great company to buy from. They were consistently helpful and friendly on the phone. My ring (our ring!) arrived promptly according to the estimated time line. The presentation of the package was above expectations, and the knowledge that I purchased a good quality product with ethical background adds to the enjoyment of the experience.
star125+ Reviews
Name: Adam Review: I found Brilliant Earth while searching online for diamond engagement ring options for my girlfriend. One thing I immediately liked was how easy it was to search their database of diamonds and get the important details concerning cut, clarity, etc. They also have a huge selection, so there are multiple options for whatever budget you have in mind. I called and spoke with a jewelry specialist over the phone. She was knowledgeable and very helpful with suggestions while still letting me guide the discussion in terms of price and what was important to us. The ring was mailed and arrived in plenty of time, looking great. She ended up loving the ring - she said "it's exactly what I would have picked out for myself," which I think is the best appraisal one could give.
star135+ Reviews
Name: Ben Review: We LOVED Brilliant Earth. We had a lot of specific questions so were put in touch with the gemologist on site who we were then continually in touch with. She was so informed and helpful, and she never got fed up with our many questions. It was very important to us that we buy a truly conflict-free diamond, and Brilliant Earth was the only place we found where we could be confident the diamond was conflict-free.
star100+ Reviews
Name: Kevin B. Review: I found Brilliant Earth after searching for a reputable conflict-free source for an engagement ring. While I was initially nervous about making such a large purchase online, I have been thrilled with the service I have received every step of the way. And the finished product has me and my fiance thrilled with its quality and beauty.
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star 180+ Reviews
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star 135+ Reviews
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